Zgodnie z wydaną 28.03.2020 specustawą bileterie mają wydłużony czas na zwrot należności za bilety na koncerty, które zostały odwołane lub przeniesione z powodu epidemii koronawirusa. Zwrot może odbyć się w dwojaki sposób: pieniądze mogą być zwrócone na voucher organizatora lub na wyraźną prośbę klienta na konto, z którego zostały pobrane. Jeśli bilet był kupiony przez stronę Progresji prosimy o informację dotyczącą chęci otrzymania zwrotu pieniężnego w ciągu 60 dni od pierwotnej daty koncertu.
The crisis of the industry caused by the outbreak of coronavirus caused that many of you could not take part in concerts. You also don’t know, like us, when the situation will improve and when you will be able to come to various events again.
Your patience and support are proof for us that despite all our work makes sense and we want to continue it. Therefore, we encourage you to believe that it will be better soon, that this situation will end someday. We have new vouchers for you, valid for up to 2 years from the date of purchase!
Each voucher gives us hope to survive a little longer.
Bonuses for two-year vouchers:
200 and 250 PLN – silicone band “club friend” with the Progresja logo + Progresja leash
300 and 350 PLN – silicone band “club friend” with the Progresja logo + Progresja leash + 1 draft beer to choose from at the level 0 bar (Cafe)
400 and 450 PLN – silicone band “club friend” with the Progresja logo + Progresja leash + 1 draft beer to choose from at the 0 level bar (so-called Cafe) + company Progresja flash drive
500 PLN – silicone band “club friend” with the Progresja logo + Progresja leash + 1 draft beer to choose from at the 0 level bar (so-called Cafe) + Progresja company flash drive + Progresja company thermal mug
How to receive bonuses?
Bonuses will be collected during concerts in the bar on level 0 in the so-called Cafe (if necessary, ask for security where the Cafe bar is located). The bartender should be informed that he wants to collect the voucher bonus and provide the voucher ID.
Rules for using vouchers:
1. You may buy up to 10 vouchers during one transaction.
2. Voucher prices: 100PLN, 150PLN, 200PLN, 250PLN, 300PLN, 350PLN, 400PLN, 450PLN, 500PLN.
3. The voucher has a sales code that can be used in the transaction instead of payment by bank transfer or card. The code should be entered into the voucher ID field.
4. Vouchers can be used many times. If there are funds left after exchanging it for a ticket, you can use it again for your next transaction. If the voucher has less funds than the ticket price, the system will automatically suggest you to pay the difference with one of the available payment methods.
5. There is a possibility of additional payment to the voucher when purchasing a ticket. If the voucher has a lower value than the ticket price, the difference can be paid extra during the transaction.
6. The voucher does not guarantee that the person possessing it will be able to buy a ticket:
7. The voucher should be used within a two years from the date of purchase, e.g. a voucher purchased on April 1, 2020 should be used until April 1, 2022.
8. When using a voucher, the date of purchase counts, not the concert for which you want to buy a ticket. If the voucher has an expiration date of April 1, 2022, it can be used to buy tickets for a concert after this date, but purchases must be made before April 1, 2022.
9. If the concert is canceled and the ticket purchased via the Voucher is returned, the funds are returned to the voucher.
10. Vouchers are not refundable or exchangeable for cash.